Privacy policy
How Care Dental Experts, Palakollu collects, uses, shares and protects your personal and health information, and your rights under the DPDP Act 2023.
Who we are
CARE DENTAL EXPERTS, Advanced Laser & Implant Centre, Saladi Complex, 1st Floor, Main Road, beside Yenugula Meda, Palakollu, West Godavari District, Andhra Pradesh, 534260, India. Contact: info@caredentalexperts.com, +91 89852 66444.
What we collect
- Contact details you give us, name, mobile number, town, email.
- Health information collected during consultation and treatment: dental and medical history, examination findings, radiographs, clinical photographs and treatment records.
- Scheme information where you use EHS or WJHS, card details, identity and eligibility documents required for pre-authorisation.
- Website information, basic, aggregated usage data. We do not pass patient identifiers or health information into web analytics, and we do not place personal data in URL parameters.
Why we use it
To provide dental care, to keep the clinical records we are required to keep, to contact you about appointments and treatment, to process EHS and WJHS claims on your behalf, and to meet legal and regulatory obligations.
Consent
We ask for your consent before collecting your information through any form on this site, before taking clinical photographs, and separately before publishing any image of you anywhere. Consent for treatment and consent for publication are two different things and we will never treat one as the other. You may withdraw consent for publication at any time.
Who we share it with
- The EHS or WJHS scheme authority and its administrators, where you are using the scheme
- Dental laboratories, for the fabrication of your crowns, dentures or appliances
- Other healthcare providers, where we refer you and you have agreed to the referral
- Regulatory or legal authorities, where we are required by law
We do not sell your information, and we do not share it for advertising purposes.
How long we keep it
Clinical records are retained for the period required under applicable Indian regulations and professional guidance. Enquiry information that does not become a patient record is kept only as long as needed to respond to you.
Your rights under the DPDP Act 2023
You may ask us for access to the personal data we hold about you, ask for correction of anything inaccurate, withdraw consent where processing is based on it, and raise a grievance. Write to info@caredentalexperts.com or speak to us at the clinic. Grievance officer: [confirm].
Security
Records are held with access limited to clinic staff who need them for your care. Where records are held electronically they are protected by access controls.
Cookies and third-party content
This site embeds a Google Maps frame on some pages, which is served by Google and subject to Google's own privacy terms. Fonts are loaded from Google Fonts.
The clinic film on the home page and photo page is hosted on this website itself, not on YouTube or any other video service. Watching it sends no request to any third party and sets no cookie. The video only begins downloading when you press play, so scrolling past it costs you nothing.
[confirm], confirm and disclose any analytics, chat widget or advertising pixel installed before launch.
Last updated: [confirm]. This policy should be reviewed by a qualified legal adviser before publication.
