Patient questions

Not for a routine visit during clinic hours, though calling ahead means less waiting. For implants, braces or any surgical treatment, call first. If you are in pain, walk in and say so at reception.

Consultation, examination, usually a digital X-ray, then a written plan with indicative costs. No treatment is started unless you are in pain and want it dealt with. Full detail here.

Yes, and we encourage it, especially for elderly patients and for anyone who wants a second pair of ears when treatment options are being explained.

Yes. Consultations are normally in Telugu, and we also speak English and Hindi.

It depends on the tooth and the material. Indicative ranges for every treatment are on our fees page, and you get an exact written estimate after the examination.

Yes, cash, UPI, debit and credit cards. Approved EHS and WJHS treatment is settled directly with the scheme.

For longer treatments such as orthodontics and implants, payment is normally spread across the course of treatment. Ask at the consultation.

Yes, under both EHS and WJHS, and there is an Aarogya Mithra help desk inside the clinic. The full process is here.

We will tell you before starting, and lay out your options: proceed privately, choose a covered alternative, or wait if the tooth can safely be watched.

The scheme authority, not the clinic. We raise the request and tell you the outcome; we cannot approve or refuse anything ourselves.

Tell us at reception before you sit down. It changes how we run the appointment. We can break treatment into shorter visits, agree a stop signal, explain each step before it happens, and start with something easy. Being frightened of dental treatment is extremely common and it is not something to apologise for.

We use a topical numbing gel first and deliver the anaesthetic slowly, which is what actually reduces the sting. Most patients describe pressure rather than pain.

Raise your hand and we stop immediately and add more anaesthetic. You are never expected to endure it.

Usually two to four hours. Avoid hot drinks and chewing on that side until sensation returns fully, and watch children carefully. They bite their lip without realising.

After a filling, once the numbness has gone. After an extraction, soft cool food for the first day. After a crown fitting, normally straight away unless we say otherwise.

Mild soreness for two to three days is expected after most procedures. Pain that is getting worse after day three, swelling that is spreading, fever, or severe throbbing that radiates to the ear all need to be seen. Emergency guidance.

By the first birthday, or within six months of the first tooth appearing.

Usually yes. Back milk teeth stay until age 10 to 12, and losing one early causes crowding of the permanent teeth. More here.

Book a morning appointment, avoid saying "it won't hurt" or "don't be scared", do not promise that nothing will be done, and let us do the explaining in our own words.